返金ポリシー
Return & Refund Policy
At Inner Fulcrum, we want you to feel confident about your purchase. If you are not completely satisfied, we offer a 30-day return window from the date you receive your item.
Return Eligibility
To be eligible for a return, the following conditions must be met:
- The item must be unused and in its original condition
- The item must not be worn, oiled, polished, or otherwise altered
- The item must be returned in its original packaging
Damaged or Incorrect Items
Please inspect your order immediately upon receipt.
If your item is damaged, defective, or incorrect, please contact us within 48 hours of delivery so that we can resolve the issue as quickly as possible.
Non-Returnable Items
We do not accept returns for the following items:
- Custom or personalized items
- Items marked as Final Sale
- Gift cards
- Items that have been used, worn, or altered
Return Shipping
Return shipping costs are the responsibility of the customer unless the item arrives damaged or incorrect.
How to Start a Return
To request a return, please contact us at:cixingwenhua@outlook.com
Returns must be approved before being sent back. Items returned without prior authorization will not be accepted.
Refunds
Once we receive and inspect your returned item, we will notify you whether your refund has been approved.
If approved, refunds will be issued to your original payment method within 10 business days.